Human Computer Interaction

  1. Designing the User Interface: Strategies for Effective Human-Computer Interaction, 5th ed. by Shneiderman and Plaisant [official site] [Amazon]
  2. Interaction Design: Beyond Human-Computer Interaction, 4th ed. by Rogers, Sharp and Preece [website] [Amazon] (3rd edition is also available)

Design

  1. Contextual Design, Karen Holtzblat and Hugh Beyer, in The Encyclopedia of Human-Computer Interaction, 2nd. ed. [link]

Evaluation

  1. 100 User Experience Design & Evaluation Methods for your Toolkit [Chauncy Wilson - Autodesk blog] [Vicky Teinaki - article listing and linking to the first 19 methods]

Personas

  1. Personas, Lene Nielsen, in The Encyclopedia of Human-Computer Interaction, 2nd. ed. [link]
  2. Five Factors for Successful Persona Projects, Jarad Spool, UIE, 2011 [link]
  3. Three Important Benefits of Personas, Jarad Spool, UIE, 2007 [link]
  4. Perfecting Your Personas, Kim Goodwin, UIE, 2005 [link]

Presentation

  1. Slide:ology: the Art and Science of Creating Great Presentations, Nancy Duarte [Safari online]